Renters pay our policy premiums. There are no fees to the landlord for coverage.
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Frequently asked questions
A Lease Guarantee functions as an insurance policy provided by TheGuarantors, with landlords as beneficiaries, that you purchase to qualify to rent a home you may not otherwise qualify for. If you fail to pay your monthly rent, the policy will reimburse the landlord, and you will still be liable to TheGuarantors for those payments.
If you default and TheGuarantors pays on your behalf, you must repay those amounts to TheGuarantors. Your non-refundable payment to TheGuarantors is a premium for this coverage, ensuring you can secure the apartment you want.
Deposit Coverage is a security deposit alternative that may be included in your policy. The landlord determines if your Lease Guarantee policy includes Rent Coverage only or also includes Deposit Coverage.
Pricing is personalized based on a few key factors, including the monthly rent, the renter applicant’s financial profile, and the coverage you require. The renter will receive a quote after completing our free online application. If approved, the renter pays an upfront, non-refundable premium. The cost is per lease, not per renter, so roommates can share the cost.
You can file a claim with us online. Detailed procedures for filing a claim are provided in the Lease Rental Bonds General Terms and Conditions.
No, your renters will provide documentation. After you invite your prospective tenant to apply for coverage, they will be prompted to complete an application online, where they will upload their documents and provide permission to run a soft credit check. For most renters, we only need a copy of government-issued ID.